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Privacy Policy

We understand the importance of maintaining the confidentiality of any information you may provide while using the site and our software. Any information we hold about you is provided only by you.

Introduction

  • This policy clarifies the information we collect and process web application, mobile applications, products and services including contents. This policy highlights the information we access, store, use, delete and transfer. It is our aim to ensure that we earn your trust completely by complying with the privacy policy stipulated in this General Data Privacy Policy.

  • This gathered information is also being used for the purpose of detecting any error/issue in the software as well as for carrying out further necessary improvements in the system.

General Information

  • In general, we gather information about all of our users collectively, such as what areas of this website are visited most frequently and which of our services are accessed the most. We only use such data in an aggregate form. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall experience for you.

  • This gathered information is also being used for the purpose of detecting any issue in the software as well as for carrying out further necessary improvements in the system.

Using Information

  • We will never sell or share personal information with third parties. We may use this information to serve those users who have requested to be mailed with issues that we feel they may be interested in, such as website and company news. Cookies are used for internal research and to give a better understanding of our audience.

  • You should also be aware that if you link out to third party websites, they have their own privacy policies for which we can accept no responsibility. Please be certain to check other sites before use.

How We Use Your Personal Data

  • To provide you with the best possible experience and maximum benefit, we are using the information collected from your interactions with the network. The information we collect are information such as pages you access on our website and mobile apps, your interactions with the features of our products and services, your internet protocol (IP) address, page visits and duration, devices you use, geographic location, browser type, browser version, navigation path and referral information. Such information is used to deliver the best user experience to you and our tracking is to make our products and services work efficiently and effectively.

  • Thus, we use this information to provide, improve, promote and personalize our products and services; to fight spam and other forms of abuse, breach and security incident; to create a collection of feedback about how you use our products and services.

Providing Your Personal or other Data to others

  • We maintain two logs and they are the event logs and the servers logs. By using our software, you authorize us to use, store, transfer, delete and retrieve your information in India or any other Country from where you may be operating the system.

  • We use third party payment services providers to handle financial transactions relating to your account. Payment providers are responsible for the collection, process and access of your personal information is as it pertains to your name, card details, card number, card pin, expiration date, three digit security, and other related information required by the payment services providers.

  • We use security providers and encryption such as HTTPS/TLS to protect and secure the data we transmit to, from and across our website. Although, we strive to be secure, we cannot guarantee security because no data transmitted over the internet is 100% secure. So use this system is at your own risks and you should take reasonable and responsible measures to secure your account and its detail.

  • The legal basis of the information we process is based primarily on your consent, data protection standards and the requirements of the law and court order. If your information will be shared in response to a court order or legal process, we will give you adequate notice, so that you can challenge the legal process or court order, unless the law prohibits it or states otherwise.

Retaining and Deleting Data

  • To use our products and services our web and mobile applications, you have to create an account. If you have an account with us, you can login, access, modify or export your personal information or delete your account. We strive to protect your personal information from accidental or malicious destruction, so, we keep residual copies of your personal information for a momentarily period of time. The only exception to this is when you delete your account. Information deleted are unrecoverable after deletion unless the law stipulates otherwise.

International Transfers of Your Data

  • By using this system, you permit us to use, access, store, and transfer your information from our country to any country where we may operate. But, we will abide by the standard data protection clauses adopted and approved by the Indian Government including when your data is disclosed to our processors and third party agents.

Your Rights

  • As highlighted above about your rights under data protection, below are numerical summary of your principal rights.

    1. The right to access;

    2. The right to withdraw consent;

    3. The right to rectification and restoration;

    4. The right to deletion (however subject to viability);

    5. The right to data portability (only in the format maintained by this system);

    6. The right to refuse data processing;

    7. The right to control data processing; and

    8. The right to protest to an administrative authority.

Cookies

  • A cookie is a harmless piece of information that a website transfers to the cookie file of the browser on your computer's hard drive. On visiting the website, a cookie will be placed on your computer automatically by the website. We may use two types of cookie from time to time: persistent cookies and session cookies. Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the website and persistent cookies are cookies which remain in the cookie file of your browser for much longer (though for how long will depend on the lifetime of the specific cookie). For more information regarding the use of cookies go to http://www.aboutcookies.org. We do not use its persistent or session cookies to store personal information about you.

  • Third party advertisers may serve cookies via this website but these are only used to serve advertisements from the website's ad servers and to track whether these advertisements are clicked on by visitors to the website. We may pass the non-personal information collected by its cookies to third parties but only for the purposes of carrying out such monitoring, analysis or web log auditing, or for the purposes of tracking the number of anonymous users of the website.

  • Most browsers accept cookies automatically but you have the ability to accept/decline cookies by altering the settings in your browser. If you decline/disable cookies, you may not be able to use all the interactive features of the website or the website may not be available to you.

Managing Cookies

  • Browsers allow you to accept, refuse or delete cookies. To block cookies on your web or mobile applications will affect your usability including the features we may have on our website. We cannot give detailed instructions and information on how to accept, delete or refuse cookies but we can provide links of different browsers for your independent research. The links are as follows:

    1. Google Chrome

    2. Mozilla Firefox

    3. Internet Explorer

    4. Microsoft Edge

    5. Safari

    6. Opera

  • Third party advertisers may serve cookies via this website but these are only used to serve advertisements from the website's ad servers and to track whether these advertisements are clicked on by visitors to the website. We may pass the non-personal information collected by its cookies to third parties but only for the purposes of carrying out such monitoring, analysis or web log auditing, or for the purposes of tracking the number of anonymous users of the website.

  • Most browsers accept cookies automatically but you have the ability to accept/decline cookies by altering the settings in your browser. If you decline/disable cookies, you may not be able to use all the interactive features of the website or the website may not be available to you.

Security

  • We try our best to protect the data against unauthorised access using the latest software, security devices and firewalls.

  • Any data stored on the system is not disclosed to any third-parties as persons or organizations. We handle your information responsibly and with respect. All data is protected and kept safe.

Changes to the Privacy Policy

  • We reserve the right to add to or change the terms of this Privacy Policy in our sole discretion, without prior notice to you. If we change this Privacy Policy, we will post the new Privacy Policy on the website, and it will become effective from the time of posting to the website. Please visit this Privacy Policy on a regular basis to make sure you have read the latest version and you understand what we do with your information.

Data Protection Officer

  • The Data Protection Officer (DPO) is the Privacy Officer and Head of Legal. The DPO is a senior staff in the management team. The responsibilities of the DPO are training and monitoring of employees in accordance to the stipulations of the GDPR. The DPO oversees all activities pertaining to the Information Security program; that includes data privacy and security.

  • To discuss further about our operations, kindly contact the DPO through the appropriate channel of communication.

Our Details

  • For further questions and enquiries, please Contact Us.

Privacy Policy: Last Revision Date: 29-01-2020.
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